Service Hub CRM Field & Delivery Service App
Is designed to help service-based businesses manage their field operations efficiently. It is a mobile application that allows field service technicians to receive job assignments, track their schedule, update job statuses, access customer information, and communicate with dispatchers in real-time.
Service Hub CRM Field & Delivery Service App
Is designed to help service-based businesses manage their field operations efficiently. It is a mobile application that allows field service technicians to receive job assignments, track their schedule, update job statuses, access customer information, and communicate with dispatchers in real-time.
Key features of Service Hub CRM
Field Service App include
1. Job Scheduling & Assignment
Dispatchers can assign jobs to field technicians and track their status in real-time
2. Route Optimization
The app provides optimized routes for technicians to reach their job destinations quickly and efficiently
3. Customer Information Access
Technicians can access customer details, service history, and any specific instructions related to the job
4. Real-time Communication
Technicians can communicate with dispatchers and customers through the app, reducing delays and improving customer service
5. Job Status Updates
Technicians can update job statuses, capture signatures, and input any additional information directly into the app
6. GPS Tracking
Dispatchers can track the location of field technicians for better job allocation and monitoring.
7. Offline Functionality
The app may offer offline capabilities, allowing technicians to access job details even in areas with poor connectivity